Upcoming Events & Webinars

Live Webinars:

Innovating for the new normal: A digital first member experience

August 26th | 11:00 AM PDT, 2:00 PM EDT, 7:00 PM BST

Most on the front lines already know what the research proves - changes long underway in the credit union world, such as increasing reliance on and expectations of digital and self-service, have only accelerated as a result of the current public health crisis. Traditional services and delivery are not enough to support members today – and now more than ever the services provided by credit unions to their communities are in great demand. Necessity has accelerated 3-5 years of digital transformation into 3-5 months, and as we look towards the future, credit unions are starting to ask:

  • What industry changes are here to stay?
  • What are the long-term impacts on service delivery channels?
  • How do we invest wisely in innovation to stay ahead of member needs and expectations?
  • What role will new technologies play in empowering self-service and digital engagement?

Join Bold360 by LogMeIn to dive into key research from Filene Research Institute and Future Branches on the impact of COVID-19 now and into the future and evaluate how a digital-first approach can help credit unions redefine member experience.

 


Events:

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