Upcoming Events & Webinars

Live Webinars:

5 Tactics to Increase Customer Engagement

October 15 | 10:00 AM PDT, 1:00 PM EDT, 6:00 PM BST

Join Argyle Executive Forum, in partnership with Bold360 by LogMeIn, to learn ways to gain actionable insights & methods to increase customer engagement. In this webinar, we’ll discuss:

• Mastering omni-channel solutions and creating seamless journeys between AI and human agents
• Leveraging Chatbots/AI technology to enhance the brand-to-consumer relationship
• Balancing self-service and human interaction
• Using data-driven insights to improve customer experience
• Managing the heightened expectations of today’s customer

Financial Services and AI: Investing in Customer Experience

October 15 | 10:30 AM PDT, 1:30 PM EDT, 6:30 PM BST

As part of the Future Branches Digital Summit, join Erica Mayshar, Solutions Consulting Manager for Bold360 by LogMeIn, to hear real stories of how credit unions, banks, and more are acquiring new customers, enhancing customer loyalty, and increasing revenue by deploying AI technology. We’ll cover:

• The trends driving the need for AI at different steps in the customer journey
• How to identify where AI can have the most value for your business
• How AI is already having an impact across different use cases

Events:

Forrester CX SF 2019

October 17-18, 2019 | San Francisco, CA

CX SF brings together customer experience leaders from retail, financial services, media, healthcare and more to discover, discuss and shape today’s marketing landscape. Visit the event website to learn how you can join us in San Francisco. Visit us at Booth #510 to get a live demo of Bold360!

Technology & Services World

October 21-23, 2019 | Las Vegas, NV

TSW is a tech conference where executives from across the technology and services industry come to talk business, expand their professional networks, and get actionable insights on the latest tech industry trends. Visit the event website to learn more about our speaking session, “Driving CX with AI for Customer Engagement to Agent Enablement.”

MBA Annual19

October 27-30, 2019 | Austin, TX

At MBA Annual19, real estate finance innovators and experts come together to get a pulse of the industry, expand their professional networks, and leave with actionable insights to grow their businesses. Visit us at Booth #213 to get a live demo of Bold360!

ICMI Contact Center Connections

October 28-30, 2019 | Chicago, IL

At ICMI Contact Center Connections, sponsored by Bold360, customer experience professionals come together to learn of all the latest and most effective contact center best practices, technologies, and leading edge tactics. Visit us at Booth #524 to get a live demo of Bold360!