Upcoming Events & Webinars

Live Webinars:

Customer Engagement for a New Digital-First World: Improving CX, Agent Satisfaction, and Revenue in a New Normal

September 24th | 10:00 AM PDT, 1:00 PM EDT, 6:00 PM BST

In 2020, Forrester conducted an online survey with almost 500 global decision makers involved in customer experience, engagement and service to gauge their digital maturity. Join us as we dive into the survey results and cover three emerging trends.



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