With its cloud-based platform and multi-solution offerings, Bold360 delivers technology to humanize the customer experience and maximize every conversion.
Bold360 Service
Leveraging the power of AI, Bold360 enables fundamentally better experiences for customers and agents, no matter the problem, channel or device.
Bold360 Advise
Bold360 is built for any customer-facing employee, in or out of the contact center, who needs quick access to content powered by AI to help them solve problems faster.
Bold360 Agent
To help agents manage the complexity of customer service today, Bold360 provides all the tools needed at their fingertips so they can deliver better experiences.
Bold360 Acquire (Beta)
Bold360 provides conversational chatbots that proactively engage customers across channels to help them find what they need, connect them to agents, and remove barriers to buy.