Bold360 brings the best of bots and AI to wherever your customers and employees need it most – from the first interaction to ongoing support, online and at the front desk. With seamless AI and agent support, Bold360 delivers more immediate, proactive, and personalized service so you can grow your business and solve problems faster.
With its cloud-based platform and multi-solution offerings, Bold360 delivers technology to humanize the customer experience and maximize every conversion.
Leveraging the power of AI, Bold360 enables fundamentally better experiences for customers and agents, no matter the problem, channel or device.
Bold360 is built for any customer-facing employee, in or out of the contact center, who needs quick access to content powered by AI to help them solve problems faster.
To help agents manage the complexity of customer service today, Bold360 provides the all the tools needed at their fingertips so they can deliver better experiences.
Bold360 provides conversational chatbots that proactively engage customers across channels to help them find what they need, connect them to agents, and remove barriers to buy.
Discover smarter, more personalized engagement.