The Roadmap to a Better Mobile Customer Experience
The guide you need to help you turn browsers into buyers and drive repeat business.
Don’t treat mobile as an afterthought:
Make mobile a key part of your customer service experience.
44%of customers use their mobile device to buy products
9IN10mobile shoppers say they want the option of connecting with a live agent during their mobile experience
of your customers research products on a mobile device
Are you mobile enough for your customers?
Nearly 2/3 of your customers are reaching out for support through mobile websites. Give them a mobile experience that will keep them coming back for more.