Agent
Integrations & APIs
SDKs
Chat Window SDK
Easily create fully customizable chat windows and extend chat window functionality with the chat window SDK. This bundled collection of HTML, JavaScript, and CSS files lets you build a highly customized chat user interface using full code access for every aspect of chat windows. You can even build your own custom functionality, like embedding custom web elements, inserting custom surveys and more. With limitless design options, your brand’s look and feel will always take center stage.
Mobile SDK
Embed fully customized chat directly into your native iOS and Android apps, giving visitors a seamlessly integrated chat experience without ever leaving the app. You can deploy Bold360's elegantly designed in-app chat with minimal code, and developers can fully customize and implement chat using the mobile SDK.
Featured Resources
Whitepapers | Best Practices, Customer Engagement, Customer Service
How to Maximize Agent Productivity to Drive Results
Learn about the two main problems customer support agents face, and three steps you can take to make your agents' lives easier, deliver higher customer satisfaction, and drive better business results.
Analyst Reports | A.I.
Aberdeen Research Report: Omni-Channel Engagement – How to Deliver Context-Driven Experiences
Best-in-Class firms are differentiating themselves by orchestrating interactions across all channels to deliver a seamless, personalized customer experience.
Analyst Reports | Customer Service, Customer Engagement, A.I.
Forrester Report: 2018 Customer Service Trends
This report reveals the top 10 customer service trends in 2018 for application development and delivery (AD&D) pros supporting customer service.
Whitepapers | Customer Engagement, A.I.
The Next Evolution of Chatbots: How to Ensure a Bold Bot Future
Tips to ensure your chatbot implementation is a success.