Conversational AI
Conversational AI
Natural AI Conversational System.
No data scientists required. Just turn it on, and go. And take a look under the hood, if you want.
Bold360 ai utilizes patented Natural Language Understanding to have real conversations with customers, where and when they want. And you get full visibility into how the technology is analyzing input to arrive at resolutions, so you can tweak or optimize at any point.
Discover Transparent A.I.
One of these bots is not like the other.
Put smarter chatbots and virtual agents to work for you.
Where other customer service chatbots are limited to predefined scripts, Bold360 ai bots have the intelligence to be more engaging with the context and content to make every conversation personalized. Your customers will experience immediate and relevant front-line self-service with conversational AI.
Meet Our A.I. Chatbots
Never make your customers dig through FAQs again.
Let your customers decide where to go for self-service.
Whether you use one engagement channel or eight, Bold360 ai won't break a sweat. You can support your customers no matter how they want to interact.
OMNI-CHANNEL A.I.
Start the conversation with Proactive AI
Be in the right place, at the right time.
Don’t wait for customers to come to you. With Bold360, you can proactively engage with your customers in a personalized, conversational way. No matter what channel they’re using, time of day they’re searching, or native language they speak, our AI chatbots are ready to reach out and help your customers along every step of their customer journey.
Be Proactive and make the first move
More Conversational AI Information:
Featured Resources
Analyst Reports | Customer Service, Customer Engagement, AI
LogMeIn 2018 AI Customer Experience Report: Impact of Chatbots and AI on the Customer Journey
See how your CX processes compares in this global survey to business leaders and consumers.
Whitepapers | Best Practices, Customer Engagement, Customer Service
Conversational AI Solutions - The Happy Medium with Bold360
Learn about the landscape of AI-powered customer support tools, and what you need to look for in a vendor.
Analyst Reports | Customer Service, Customer Engagement, AI
Forrester Report: Choose The Right Customer Service Solution For Your Business
This report provides an overview of technologies to consider when looking for a differentiated customer experience for your company.
Analyst Reports | Customer Engagement, AI, Best Practices
Forrester Report: Build Competitive Advantage Through Customer Engagement and AI
Bold360 teamed up with Forrester Research to measure the benefits of providing good customer experiences.