If it powers intelligent customer engagement,
it’s built in Bold360.

Bold360 gives you a complete view of your customer, so you can have smarter and more relevant interactions —every time.

Superpowers included.

Everything you need for smarter, more personalized communications is built in to Bold360, right out of the box. Simplifying the process of intelligent customer engagement is our jam.

Bold360 doesn’t just work. It delivers.

Bold360 empowers your customers and your agents. Engage with your customers wherever they are and anticipate their needs—all while boosting agent productivity and CSAT scores.

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Productivity Rising

Bold360’s agent workspace is more like a cockpit. It puts all customer interactions and relevant data at your agents’ fingertips so they can manage multiple conversations simultaneously and resolve issues fast – no toggling needed.

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Satisfaction Served

With Bold360, your customers are able to interact the way they want to, when they want to, and even switch between channels, for fast and frictionless customer service.

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Convert and Earn

Bold360 is built to help you improve online conversions. Take control of your sales funnel with real-time customer insights so you can tailor offers and increase conversion rates.

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Explore the intelligent Agent Workspace

Take an interactive tour.

Bold360's modern, intuitive UI was specifically designed to make agents more efficient and effective. It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.

Discover smarter, more personalized engagement.

Bold360 is the future of intelligent customer engagement. It gives your business a 360-degree view of your customer in real time, so you can deliver exceptional experiences across any channel or device.