Groundbreaking intelligence,
Customer Self Service made simple.

Bold360 ai self-service software transforms the way you engage with your customers by making every interaction intelligent.

How Bold360 puts
artificial intelligence to work.

Better customer outcomes start here.

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A.I. behind every interaction

Imagine a world where your customers always get the outcomes they desire, leaving every engagement delighted. Bold360 ai builds artificial intelligence into every customer self-service and agent interaction to solve the toughest customer problems faster, and with a personalized experience.

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Fastest time-to-value

Most A.I. solutions require months of setup or significant data analysis before delivering real value. But Bold360 ai is an easy self-service solution to implement, and it starts identifying customer pain points and gaps in resources or routing from the very first customer interaction. You'll see value in weeks, not months.

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Engage Everywhere

Whether you use one engagement channel or eight, Bold360 ai won't break a sweat. You can support your customers no matter how they want to interact.

Discover smarter, more personalized engagement.

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