Fastest Time to Value
Bold360 is ready to go on day one. Because it starts providing actionable insights from the very first customer interaction, we're confident there's no faster time to value from any other A.I.-powered software on the market today.
360° View of Customer
Bold360 synthesizes data from every touchpoint, and even disparate systems, to fuel greater understanding of your customers. Agents are empowered to provide more personalization, and customers are routed to the best resource, wherever it may be.
Harmony to Bots and Humans
As the industry's most tightly integrated agent and bot solution, Bold360 uses A.I. to assist agents be more effective and efficient, unburden agents from repetitive tasks, and provide seamless transitions from bots to agents. It's the best of both worlds.