Upcoming Events & Webinars

upcoming-events

Live Webinars:

2018 Trends: 3 Customer Service Predictions

Thursday, November 30th, 2017 | 10:00 AM PT / 1:00 PM ET

As a customer service professional, you know that the commercialization of artificial intelligence (AI) is redefining the customer service industry and how work gets done. In this 30-minute webinar, we'll share our three predictions of how today’s most disruptive technology force will reshape the customer service landscape… for better or worse… and steps you can take to prepare.

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Events:

Frost & Sullivan Customer Contact East

April 11-13, 2018 | Marco Island, FL

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TSW: Blending Service & Sales Motions

May 7-9, 2018 | San Diego, CA

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ICMI Contact Center Expo

May 21-24, 2018 | Orlando, FL

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