See how Bold360 can help your business
Bold360 provides the digital channels and tools needed to engage and support consumers as they seamlessly move across self-service and agent-assisted channels like chat, email, messaging and social.
See firsthand how Bold360:
- Consolidates interaction data and information from other systems to create a 360-degree view of the customer that agents can act upon in real time
- Seamlessly engages with customers across a variety of channels including live chat, Facebook Messenger, email without losing context
- Easily integrates popular business systems, including Salesforce and Zendesk
- Deflects routine inquiries and allow customers to quickly self-service
- Seamlessly escalates visitors into a remote support session all in one interface to drive efficiency and quickly resolve issues.
Request your Bold360 demo and start making your digital customer service strategy smarter.