Infographic: 7 Myths of Customer Experience

AI is changing the way businesses are thinking about Customer Experience (CX). Consumers feel their interactions with the brands they do business with are too disjointed, overly difficult, and time-consuming. Organizations must not only meet their customers’ expectations but have the opportunity to us CX as a competitive advantage.

View the infographic to see what 850 business leaders and 4,500 consumers think about CX today and how you can use these learnings to improve your own processes.