Mobile devices are no longer an accessory but instead, a necessity for how we communicate, work and shop. It’s certainly a key tool for consumers during the buying process.
In fact, according to Forrester, 29% of all U.S. eCommerce transactions will occur on a tablet or mobile phone this year. By 2018, that percentage will rise to 54% of the total $414 billion in eCommerce sales. With numbers like these, it’s important for your mobile commerce site to handle customers’ needs on mobile.
Bold360 can help.
Bold360 has a six key features approach, focusing on providing support to customers while also delivering a seamless mobile experience:
To read the additional ways Bold360 handles mobile engagement for a seamless omnichannel experience, download the resource.