Upcoming Events & Webinars

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Live Webinars:

Exceptional Service, Exceptional Results: 4 Principles for Building the Ultimate Customer Service Experience

February 20th | 10:00 AM PT/ 1:00 PM ET

Join Micah Solomon, who consults, mystery shops, and trains some of the greatest customer-focused companies of our time to hear first-hand how some of the greatest companies of our time (including Apple, The Ritz-Carlton, Zappos, USAA, and more) delight their customers. We’ll outline 4 principles to guide your CX strategy and help you build the ultimate customer service experience.

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2019 CX Virtual Event: Bringing Personalized and Proactive Experiences to the Digital World

March 26 | 10:00 AM PT/ 1:00 PM ET

With proactive engagement, you can bring the personalized, proactive in-store experience to the digital world. By leveraging artificial intelligence chatbots, you can scale one-on-one interactions to thousands of customers at just the right moment. Join Argyle Executive Forum, in partnership with Bold360, as we discuss the following topics:

  • How to collect more qualified leads, increase revenue and reduce support costs
  • What is proactive engagement and why does it matter?
  • How to scale personalized engagements to thousands of website visitors
  • Examples of proactive engagement for different use cases
  • Best practices for enabling proactive engagement

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Events:

Enterprise Connect

March 18-21, 2019 | Orlando, FL

This 4-day conference is designed to help you maximize your investments in communications and collaboration systems. Visit us at Booth #1438 to learn how we can help you unlock your customer experience potential!

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Customer Contact East

April 7-10, 2019 | Marco Island, FL

This event is a hub of ideas, inspiration, and industry connections for customer service and customer contact executives who strive to innovate the customer experience. Join us for our interactive session on April 8th at 1:45 PM as we discuss chatbot implementation and getting the best results.

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Argyle 2019 Customer Experience Leadership Forum: Beyond Satisfaction, Building Loyalty

April 9, 2019 | Atlanta, GA

The Argyle Customer Experience Forum will dig into the approaches needed to improve experiences and help leaders identify which tools, processes, and data can create a frictionless customer journey. Emphasis will be placed on consumer interaction, creating unified experiences, data strategy, and organizational leadership.

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