When advanced AI chatbots join forces with live agents, productivity hits warp speed.
Expect happier customers. Empowered employees. Less time spent on routine obstacles, and more time for the real business drivers. A customer experience that's personalized like never before — and the bold business results to show for it.
With time measured in weeks, not months, Bold360 helped RBS transform their customer service content management process in just 6 weeks.
By automatically tackling popular requests, Bold360 AI cut Mint Bills' call center volume in half, freeing account managers to spend more time growing revenue.
Bold360 allowed The North Face to have a 212% increase in chat volume and see a 33% increase in conversions.
Bold360 produced an immediate 20% reduction in Thomas Cook's contact center volume, and a 10% reduction in agent interaction time.
