Mobile visitors can browse and chat simultaneously, thanks to superimposed chat windows that display directly on the page the visitor is viewing. If the visitor navigates away, the chat stays with them. Modify colors and text, change transparency settings, and customize after-chat iconography.
Maximize mobile engagement by creating an entirely unique experience for mobile visitors. Bold360 automatically recognizes the type of device a website visitor is using and presents invitations that render beautifully on it.
Embed chat directly in your native iOS and Android app, so users can enjoy a seamless sales or support chat experience without ever leaving the app. Deploy Bold360's elegantly designed in-app chat with minimal code, and fully customize and implement chat using the mobile SDK.
When you can identify mobile visitors, you can cater to their unique needs and resolve issues as quickly as possible. Set up routing rules specific to visitors chatting from mobile devices, and run reports to analyze and interpret mobile chat activity, invites and chat survey data, so you’re always improving.View eBook: 5 Tips for Live Chat Supervisor and Admin Success