Infographic: Proactive Chatbots Give Online Shoppers the Kind of Support They Prefer

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Keeping up with the rapid pace of change in customer engagement technologies can be difficult, even for CX experts. Working in partnership with Research Now SSI, LogMeIn surveyed over 1,000 US consumers who frequently shop online to better understand their habits and preferences. The survey dug into three categories – Internet Shopping Habits, Customer Engagement, and AI-powered Customer Experience. Download this infographic to see key takeaways from this research.