Upcoming Events & Webinars

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Live Webinars:

Venture Beat - How smart companies use voice and bots to get and keep more customers

December 11 | 10:00 AM PT / 1:00 PM ET

To hear about actual voice chat use cases, the differences between integrated bots and AI assistants, and how to leverage voice and bots for amaze-and-delight experiences right now, don’t miss this VB Live event! Attend this webinar and learn:

  • How bots and voice are uniquely positioned to help customers make purchasing decisions
  • How brands can address the advantages of integrated bots and an AI trusted assistant like Alexa
  • The best ways to leverage voice and bots to optimize the customer experience
  • What's next for voice and bots

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Are You Wasting Money With Your Approach to Customer Engagement?

December 18 | 11 AM EST

The majority of this customer acquisition cost is spent on marketing to prospects during the discovery, exploration, and buying phases of the buyer's journey. And so a lot of businesses are looking at software solutions to help with these early phases of the customer life cycle. But what happens after you acquire a customer? How do you continue to offer the high level of digital engagement that today's customers require to stay loyal to your brand?

If you've fallen into the trap of focusing more dollars on customer acquisition than on retention, stop. Join our webinar to learn about the ROI of customer acquisition vs. retention, and why you should shop for a solution that helps you throughout the entire customer lifecycle.

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Events:

Customer Contact Week - Winter

January 15-18, 2019 | Nashville, TN

Stop by Booth #103 to witness Bold360 by LogMeIn in action!

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Consero Customer Experience Forum

February 10-12, 2019 | Coral Gables, Florida

Join like-minded Heads of Customer Experience for inspiration and insight, networking and learning, and proven strategies to improve your business practices.

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Enterprise Connect

March 18-21, 2019 | Orlando, FL

This 4-day conference is designed to help you maximize your investments in communications and collaboration systems. Visit us at Booth #1438 to learn how we can help you unlock your customer experience potential!

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