Intelligent engagement that puts customers first.
Meet Bold360.

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Get a 360° view of your customer.

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Real-Time Personalization
Thanks to rich customer insights, you can customize the experience, swiftly address needs and hit the bull’s-eye with targeted offers.
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Intelligent Automation
Anticipate your customer’s next move, address routine inquiries immediately, and free up agent resources for high value interactions.
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Channel Optimization
With the full context of every engagement, you won’t miss a beat when customers transition from channel to channel.

Trusted by the companies you trust.

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Mike Blaine
Senior Director of Customer Service

"Our conversion rate has increased 33% and our NPS has improved 21%."

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Trusted By The World's Top Companies
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Explore the intelligent Agent Workspace

Take an interactive tour.

Bold360's modern, intuitive UI was specifically designed to make agents more efficient and effective. It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.